Assistant Contract Manager

  1. Facilities Management

1 month ago

Expires on 04/08/2024

  • 50-55,000 & car allowance
  • Midlands
  • Permanent
  • Liam Roberts

Mainstay is currently working with a well-established company who are looking for an Assistant Contract Manager to support the Contract Manager in overseeing the maintenance and projects of a contract covering numerous sites within the Midlands.

The ideal candidate will be adaptable and able to deliver contractual discussions with positivity by presenting solutions for the client.

The role:

  • As an Assistant Contract Manager, you will help manage a single contract covering multiple sites within the Midlands.
  • Management of the day-to-day operations including but not limited to staff performance and appraisals. Managing holiday and sickness and personal performance of staff members.
  • Overseeing the PPMs and reactive works across the sites.
  • Working closely with the Contract Manager and director to oversee budgets.
  • Managing multiple different M&E projects across multiple sites.
  • Managing a team of Hard Services Supervisors and Multi-Skilled Engineers such as electrical, gas, HVAC, and fabric.
  • Provide leadership, and ensure the planned development of the contract, to ensure that contractual commitments are met and exceeded.
  • Support the Helpdesk in achieving high levels of customer satisfaction.
  • Ensure client satisfaction levels are at a constantly high level, leading to the development of the contract to increase the portfolio/contract responsibilities.
  • Meet with clients to establish steady lines of communication and attend monthly client meetings where required.
  • Ensure appropriate contract review, audit, and control systems to ensure statutory, policy, and contractual commitments are met.

The client:

An FM service provider. Our client is a business that offers continuous support and invests a huge amount in their staff and retention. They have grown due to their diverse approach and exhibit strong company values.

The candidate:

  • The right candidate will have a technical background with qualifications in either electrical or mechanical engineering e.g. City and Guilds or NVQ.
  • Previous experience in a similar role is essential, ideally working for a facilities management provider.
  • Experience within a trade, ideally M&E background with hard services qualifications.
  • Previous experience managing a range of M&E projects.
  • Strong communication skills with the ability to negotiate and deal with difficult situations diplomatically.
  • Able to present and all levels.
  • Strong leadership qualities and desire to drive change from the front.

Our Facilities Management Specialist

Liam Roberts

Liam is a recruitment consultant in our Facilities Management team. He started at Mainstay in early 2022 and quickly picked up the industry. He recruits for a variety of roles, from engineers to senior appointments in both the private and public sector.

Contact Liam Roberts for more information about this job.

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