Role: Regional Operations Lead
Location: Covering South East Region (Regular travel across south east will be required)
Salary: £70,000 – £75,000 + Company car or car allowance (£5200)

Are you an inspiring leader with a passion for delivering high-quality housing maintenance services? Do you thrive in a fast-paced, customer-focused environment where your decisions make a real difference? If so, we want to hear from you.

We’re looking for a dynamic Regional Operations Lead to support the successful delivery of a large-scale repairs and maintenance contract, covering a diverse portfolio of 15,000 properties across the South East.

🛠️ Your Role:

Working alongside the Regional Manager, you’ll take a hands-on role in overseeing daily operations across repairs, compliance, voids, and grounds maintenance. You’ll be key in maintaining exceptional service standards, ensuring performance targets are met, and leading with a strong focus on health & safety, quality, and customer satisfaction.
This is a strategic and mobile leadership role, ideal for someone who can confidently:

• Represent the region in client meetings, briefings, and forums
• Identify and implement cost-saving and efficiency improvements
• Inspire and support operational teams to achieve and exceed targets
• Manage supplier performance and ensure value for money
• Foster strong relationships with clients, stakeholders, and internal teams
• Champion a culture of continuous improvement and customer-first thinking

🔍 What You’ll Need:

• Proven leadership experience in a housing, repairs, or facilities management environment
• Strong commercial awareness and contract performance insight
• Excellent stakeholder management and communication skills
• Ability to manage a mobile, 24/7 operation (including participation in an on-call rota)
• A valid UK driving licence and willingness to travel across the South East

💼 What We Offer:

• £70,000 – £75,000 + Company car or car allowance (£5200)
• The opportunity to shape service delivery across a major regional contract
• A supportive, values-driven team culture
• Ongoing professional development and career progression

Join us and be part of a team that’s setting new standards in housing maintenance.
Apply now and make your next role one that truly makes an impact.