Service Manager

Expires on 04/15/2024

  • 38-42,000
  • Downham Market, Norfolk
  • Permanent
  • Liam Roberts

Mainstay is currently working with a fantastic, well-established business looking for a Service Manager. This is a fantastic opportunity to join an excellent business that focuses on customer service and supporting its staff.

The role

  • Facilities Manager working on an FM service looking after a single site.
  • Managing the day-to-day performance of the contractors, planning their days, offering technical advice and ensuring they are compliant.
  • Ensuring all SLAs and KPIs are achieved in line with the contract.
  • Conducting meetings with the client to review the service delivery.
  • Ensuring that the application of quality control, health and safety, and environmental and COSHH standards are met.
  • Dealing with PPM and reactive work.
  • Assisting with reviewing asset management and liaising with the asset manager.
  • Managing, coordinating and liaising projects under £25k.
  • To provide support and assistance to other sites as necessary.

The company

A leading FM service provider.

The candidate

  • Engineering qualification e.g. electrical installations or mechanical qualifications.
  • Previous experience within an operational and management role is essential with an understanding and experience of FM services and building infrastructure.
  • Managed a team of Engineers and Supervisors previously.
  • Must have managed SLAs, KPIs, and P&L.
  • Good communication skills both verbal and written.
  • Strong people management skills with a lead-from-the-front attitude.

Our Facilities Management - Engineering Specialist

Liam Roberts

Liam is a recruitment consultant in our Facilities Management team. He started at Mainstay in early 2022 and quickly picked up the industry. He recruits for a variety of roles, from engineers to senior appointments in both the private and public sector.

Contact Liam Roberts for more information about this job.

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