Role: Facilities Contract Coordinator
Salary: £26,500 – £28,000 (DOE)
Hours: 08:00 – 17:00 (1 hour lunch break)
Location: Leeds

Mainstay Recruitment are currently recruiting for a Facilities Contract Coordinator for our client based in Leeds. This is a great opportunity to join a thriving Facilities Management business and become part of a well establish team.

Duties of the role include:

• Helpdesk operator / Work Scheduler – CAFM System;
• Receiving and prioritising incoming Reactive tasks in accordance with contract specific SLAs;
• Preparing, loading and disseminating PPM tasks;
• Distributing work efficiently to the correct engineering workforce;
• Monitoring the status of all jobs on a daily basis and reassigning priorities as required;
• Preparing and distributing reports to the required frequencies: daily, weekly, monthly;
• Monitoring the completion time of jobs and chasing;
• Liaising with engineers regarding job completions;
• Raising purchase orders;
• Liaising with sub-contractors;
• Chasing sub-contractor Service Reports and actuals;
• In putting job status updates, comments, reports and completion information
• Ensuring the Client / Customers is kept informed in accordance with agreed / contractual requirements,
• Taking telephone calls and distributing;
• General filing;
• Record keeping;
• Running Ad Hoc CAFM reports at request of Operations Manager.

Candidate requirements

• Experience in the operation of a CAFM (Computer Aided Facilities Management) system would be an advantage. Training can be given
• Excellent PC skills and the use of MS Office in particular MS Word and MS Excel
• Experience in a Help desk / Scheduling environment would be a distinct advantage
• Minimum of 2 years’ experience in providing administrative support.
• A good knowledge of administrative disciplines including filing and record keeping
• Customer Awareness – highly focused customer service skills
• Excellent Communication skills both oral and written
• Confidence and credibility to deal with colleagues at all levels
• Planning & Organising – self motivated and able to work without supervision
• Flexibility/Adaptability – adapts quickly to changing priorities/plans
• Team Working
• General knowledge in use of PC applications – word, excel, e-mail
• General knowledge on Internet and Intranet services

If you are interested in this position please call Tom at our Walsall Office.