We are currently looking to recruit a Customer Fulfilment Lead for our client based in Willenhall. This is a fantastic opportunity for someone who is looking to join a business with ambitious growth plans. As the Customer Fulfilment Lead, you will be a key part of the operations team, ensuring that supply chain requirements are fulfilled. The role mainly involves managing customer demand/orders, by overseeing production planning, material scheduling, managing suppliers and analysing capacity. 

Key responsibilities

• Manufacturing management.
• Process, analyse and satisfy production demand.
• Effective communication to manage expectations, risks and opportunities.
• Work towards 100% delivery performance through effective stock management and production planning.
• Supplier management.
• Data integrity/management.
• Support inventory management requirements and attainment of 100% stock accuracy.
• Production and capacity planning.
• Ensure customer supply is maintained through effective production planning.
•  Promote improvement within the supply chain; visual management, 5S.
• Management reporting.
• Produce weekly reports for the supply chain and address root causes where performance is under target.

The candidate

• Supply chain experience.
• Must have attention to detail with an exceptional level of accuracy.
• Excellent organisational skills.
• Excellent mathematical aptitude.
• Strong verbal and written communication skills.
• High level of proficiency with Microsoft Office, especially Excel.
• Knowledge of MRP and WMS.
• Ability to remain analytical and make sound business decisions in a high-pressure, fast-moving environment.
• Experience of Sage X3 – desirable

If you are interested in this role please apply accordingly or call Tom at our Walsall Office.