Customer Fulfilment Lead

  • £30,000
  • Willenhall
  • Permanent
  • Tom Williams

We are currently looking to recruit a Customer Fulfilment Lead for our client based in Willenhall. This is a fantastic opportunity for someone who is looking to join a business with ambitious growth plans. As the Customer Fulfilment Lead, you will be a key part of the operations team, ensuring that supply chain requirements are fulfilled. The role mainly involves managing customer demand/orders, by overseeing production planning, material scheduling, managing suppliers and analysing capacity. 

Key responsibilities

  • Manufacturing management.
  • Process, analyse and satisfy production demand.
  • Effective communication to manage expectations, risks and opportunities.
  • Work towards 100% delivery performance through effective stock management and production planning.
  • Supplier management.
  • Data integrity/management.
  • Support inventory management requirements and attainment of 100% stock accuracy.
  • Production and capacity planning.
  • Ensure customer supply is maintained through effective production planning.
  •  Promote improvement within the supply chain; visual management, 5S.
  • Management reporting.
  • Produce weekly reports for the supply chain and address root causes where performance is under target.

The candidate

  • Supply chain experience.
  • Must have attention to detail with an exceptional level of accuracy.
  • Excellent organisational skills.
  • Excellent mathematical aptitude.
  • Strong verbal and written communication skills.
  • High level of proficiency with Microsoft Office, especially Excel.
  • Knowledge of MRP and WMS.
  • Ability to remain analytical and make sound business decisions in a high-pressure, fast-moving environment.
  • Experience of Sage X3 – desirable

If you are interested in this role please apply accordingly or call Tom at our Walsall Office.

Our Facilities Management - Logistics, Distribution and Supply Chain - Production and Manufacturing - Office and Admin Specialist

Tom Williams

Tom has over 6 years recruitment experience and leads our Logistics and Production sectors. He is an excellent account manager and is experienced in managing large recruitment campaigns. He is a trusted main point of contact for many of our key clients.

Contact Tom Williams for more information about this job.

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