Head of FM

  1. Facilities Management

3 weeks ago

Expires on 05/24/2024

  • £55-60,000
  • Woolwich
  • Permanent
  • Liam Roberts

We are working with a leading service provider looking to recruit a Head of FM to cover a single site. This is a critical, demanding role so you must have experience in operational management, preferably with exposure to the provision of FM services and building infrastructure.

This is a demanding role with line management responsibilities; therefore, you must have experience in leading and directing people successfully. Working with an internal team and external contractors, you will ensure the delivery of the highest quality upkeep and maintenance of all of the site, within agreed cost parameters, with an unparalleled customer service approach. Your operational knowledge and application of current health & safety, environmental legislation, quality assurance controls and COSHH requirements is a pre-requisite.


  • As the Head of Facilities, you are responsible for driving and delivering contracted FM service levels to a client that are safe, high quality, financially viable, and operationally functional.
  • You will manage and direct the on-site team in delivering services required from the contract with the support of 2x Deputy Facilities Managers.
  • As the Head of FM, you will manage contractors including specialist hard services, fire systems, lifts, hygiene, waste management, and all outsourced services.
  • You will be responsible for ensuring all contractual KPIs/SLAs are reported and achieved in line with the contract business plan.
  • As the Head of FM, you will develop and be accountable for departmental budgets, staffing, and capital expenditure.
  • Thorough understanding of PPM and reactive/remedial works scheduling and programming.
  • Application of approved quality control, health and safety, environmental and COSHH standards and evaluation of work practices.


  • You must have technical qualifications within either electrical or mechanical sectors e.g., NVQ level 3, City and Guilds
  • Experience working as a Facilities Manager within a built estate environment.
  • Experience managing a team of engineers, KPI/SLAs, health and safety and contractors.

Our Facilities Management Specialist

Liam Roberts

Liam is a recruitment consultant in our Facilities Management team. He started at Mainstay in early 2022 and quickly picked up the industry. He recruits for a variety of roles, from engineers to senior appointments in both the private and public sector.

Contact Liam Roberts for more information about this job.

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