Service Manager – RAF Marham

  1. Facilities Management

4 weeks ago

Expires on 05/20/2024

  • £40-44,000
  • Downham Market
  • Permanent
  • Liam Roberts

We are currently working with a fantastic, well-established service provider looking for a Service Manager. This is a fantastic opportunity to join an excellent business focusing on customer service and supporting its staff with further training and career progression. As a Service Manager, you will oversee the work of contractors on site by planning their day out and offering technical support. You will also oversee low-risk small works projects (<£25k).


  • Facilities Manager working on an FM service looking after a single site.
  • Managing the day-to-day performance of the contractors, planning their days, offering technical advice and ensuring they are compliant.
  • Ensuring all SLAs and KPIs are achieved in line with the contract.
  • Conducting meetings with the client to review the service delivery.
  • Ensuring that the application of quality control, health and safety, and environmental and COSHH standards are met.
  • Dealing with PPM and reactive work.
  • Assisting with reviewing asset management and liaising with the Asset Manager.
  • Managing, coordinating and liaising projects under £25k.
  • To provide support and assistance to other sites as necessary.


A leading FM service provider with a focus on customer service, looking to support its staff with further training opportunities and career progression.


  • Engineering qualification e.g. electrical installations or mechanical qualifications
  • Previous experience within an operational and management role is essential with an understanding and experience of FM services and building infrastructure.
  • Managed a team of engineers and supervisors previously.
  • Must have managed SLAs, KPIs, and P&L.
  • Good communication skills both verbal and written.
  • Strong people management skills with a lead-from-the-front attitude.

Our Facilities Management Specialist

Liam Roberts

Liam is a recruitment consultant in our Facilities Management team. He started at Mainstay in early 2022 and quickly picked up the industry. He recruits for a variety of roles, from engineers to senior appointments in both the private and public sector.

Contact Liam Roberts for more information about this job.

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